10/14/2010
Prospecting by retargeting
United Kingdom
“CRM is dead and PRE is the future”, declared Screwfix’s head of ecommerce John Ashton in a session called Personalisation, Prospecting, and Profiting in 2010 at this year’sECMOD conference. “PRE”, he explained, stands for Personalised Recommendation Engine and it is currently responsible for 15 percent of total business at Screwfix.