April 2, 2019 | 20 Minute Listen
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[Podcast] Bonin Bough on Consumer Promiscuity & Winning in a Gen Z World

 

In this week’s podcast, we’re chatting with the incomparable Bonin Bough.

Bough is one of the foremost-awarded marketing executives in his field, the host of The Cleveland Hustles, and the author of Txt Me (646) 759-1837. Throughout his career as one of the youngest C-suite executives in a Fortune 50 company, he’s spearheaded some of the industry’s largest global marketing campaigns across digital, mobile, television, print, and experiential, including the premier of the first ever 3D-printed food product, the customizable Oreo at South by Southwest.

As the Chief Media and eCommerce Officer at Mondelēz International (formerly Kraft Foods) for four years, Bough created some of the first marketing programs across Facebook, Twitter, YouTube, Paramount Films, ABC, NBC, and Fox, and fostered partnerships with (then emerging) startups Instagram, Foursquare, and Buzzfeed. Before Mondelēz International, Bough led digital marketing globally for PepsiCo.

Over the course of his career, he’s helped reinvigorate traditional marketing by deploying innovative tech across campaigns for Oreo, Honey Maid, Pepsi, Gatorade, and countless other billion dollar brands.

Bonin Bough

Bonin Bough presents at the Criteo Forum in New York, May 2018

In our interview, we discuss the challenges in building loyalty with today’s promiscuous consumers, why brands should look for ways to maximize consumer data, what Gen Z really values, why direct-to-consumer brands are winning market share, and more.

As for operating a successful business in a climate of infinite options, Bough speaks about the need to create brands that resonate beyond products offered:

“In a world where consumer choice is so rampant, and the consumer jumps between brands to create their own style, instead of us looking at loyalty in the sense of: ‘I’m going to create a product that people are only going to buy”, how do you create a brand that people are loyal to because you’re providing the best information or services for them?”

On a few things that Gen Z values:

“They actually care a lot about financial planning, surprisingly. They’ve seen a whole generation go through a credit crisis, and they actually take it pretty seriously. Family is actually pretty deep on their core values.”

Bough speaks about how many types of brand storytelling can win, but it’s important to do it well: “Storytelling — super important. Mission-driven brands happen to have a much deeper richer story, as long as it’s authentic. At the end of the day, it really just matters: Can you create something that connects with the consumer, either on an emotional level, on a mission level, on just a ‘hey it’s what I need’”.

For the full interview, listen to the podcast below. Check out more of AdTalk here.

Michelle is an ice cream enthusiast who writes about tech, trends, and culture. Her work has been featured in Entrepreneur, Business Insider, The Motley Fool, The Huffington Post, AdWeek, MediaPost, eMarketer, Luxury Daily, Domino, DuJour, and more. She's lived on three continents and is proud to be a New Yorker at heart.