Customer Experience: Driving Engagement with Data, Analytics and AI
Watch “Customer Experience: Driving Engagement with Data, Analytics and AI” and walk away with:
An understanding of the current state of customer-centricity
Common pitfalls to avoid
Insight on how to offer more holistic omnichannel experiences
Plus! Jaysen Gillespie, VP, Head of Analytics & Insights at Criteo, and Romain Lerallut, Engineering Director at Criteo, will share how to use artificial intelligence (AI) and machine learning to support greater personalization and customer experience
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