How Display transformed performance for a leading beauty e-commerce retailer​

+142%
Onsite Display investment
4x
ROAS increase YoY
+28%
Uplift in average CPM

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Challenge

Época, a leading beauty retailer in Brazil, engages with customers through highly granular and segmented lifecycle communication flows to ensure customers are always shown personalized and relevant product recommendations. While carefully monitoring key indicators at every stage of the shopper journey, Época wanted to add new Onsite formats while maintaining a positive shopping experience, accelerating sales growth, and increasing ad revenue.

Results

Before and after launching the new formats, Época evaluated both the page context and the targeting strategy to avoid any disruption in the shopper’s experience. Criteo enabled that with powerful personalization, scale, and optimization technologies, leading to improvements in ad spend, ROAS, and CPM. Compared to 2024, the beauty retailer saw a 142% growth in Display investment, a significant increase in ROAS from 4% to 16%, and an uplift of 28% in average CPM, reflecting the higher advertiser impact of the new formats.