Journey | Criteo Success Story

Solution

To drive more sales, Journey launched Criteo Audience Match, a flexible customer targeting solution with high match rates. This allowed the company to get in touch with audiences that engaged on one channel but lapsed after an initial interaction. By using Lower Funnel, Mid Funnel, and Custom Audience Match campaigns, Journey was able to re-engage more customers with dynamic ads across the web, mobile, and apps.

Journey further enhanced the campaign by switching to the Adaptive Revenue Optimizer model, which adjusts the Criteo algorithm to maximize revenue within the target.

How it works:

Industry leading match rates identified a significant portion of the CRM audience online, by linking with our global, shopper-focused identity graph.
Direct relationships with thousands of publishers globally delivered the broadest reach and premium visibility across web, mobile browser and apps.
Synchronization between Criteo Audience Match and Criteo Dynamic Retargeting ensured cross-campaign optimization and attribution.
Kinetic Design dynamically optimized ads tailored to each individual, while maintaining brand integrity, to deliver unmatched engagement.

Outcome

+53% increase in overall onsite sales QoQ
36% share of sales from Criteo
50% of sales came from recommended products, a special feature of Criteo Dynamic Retargeting ads

“Criteo’s different campaign models delivered highly effective, broad access to our users. Our rapid increase in sales was due in large part to the Criteo campaign and is proof of Criteo’s performance.”

–Özge Gören, Deputy Director-General, Journey